About Us

About The Vacuum Shop

Welcome to The Vacuum Shop! We are a locally owned and operated family business run by husband-and-wife team, Kylie & Jason. After spending years working within the industry, we decided to bring our combined passion and expertise together to create a shop dedicated to honest, reliable, and straightforward service for the Ipswich & QLD community.

Our philosophy is simple: we don’t just sell boxes, we provide solutions.

With over 15 years of firsthand experience working with Godfreys, Kylie knows the ins and outs of almost every vacuum on the market. She understands exactly what makes a machine reliable and takes the time to investigate your specific needs, lifestyle, and budget to tailor the perfect package for your home or business.

On the other side of the counter, Jason brings a robust, hands-on service and repair background. If a machine can be fixed, Jason is the man to do it. His technical expertise ensures that your vacuums are serviced to the highest standard, extending their lifespan and saving you money.

When you walk through our doors at 37 Brisbane Street, you aren’t just getting a sales pitch—you are getting genuine advice from locals who care. Whether you are looking for a brand-new machine, a hard-to-find part, or a quality repair to bring your trusty old vacuum back to life, we are here to help.

Drop in and say hello today. We look forward to welcoming you!